![]() ![]() If your company makes a lot of outbound calls, it would be best to contact Aircall directly and set up a custom plan that includes the outbound minutes you need. If you have a business or call center that mainly works with inbound calls, Aircall is an excellent value. What you get for the price, however, is a powerhouse service that will allow you to not only communicate, but better serve your clients through tracking, analytics, collaboration and integration. It should also be noted that Aircall charges by the minute for outbound calls. At $30/month per user for their most basic plan, Aircall is not the cheapest service. This fact combined with a very low minimum number of users to start the plan (only 3) makes the Aircall professional plan extremely accessible to businesses of all sizes. In fact, nearly all of Aircall’s advanced features are available at the mid range tier, with the exception of an SLA, API support and Custom Analytics. Advanced call analytics, which are usually only available at premium price points, are offered by Aircall at their mid range tier. Despite the simplicity of Aircall, they offer an exhaustive list of cutting edge features (as can be seen in the list above). Many users on our platform to express great satisfaction in the service provided. Both in setup and day-to-day use, Aircall solutions are simple and intuitive, which is good for startups and SMBs that don’t have a full time IT staff on hand or the time to go through a slow learning curve for a new phone system.Īircall solutions are similarly easy to scale, which is another benefit to growing SMBs. Aircall as a FindrScore of 65 which is in the top quadrant in this segment. ![]() Aircall has been praised for being easy to use. This is not surprising considering the high quality communication solutions that Aircall offers. One of the newest companies to enter the VoIP space, Aircall has experienced incredible growth. Unlimited inbound calls (toll-free excluded).The minimum needed to get your team’s operations up and running.Inbound calls & internal calls (Toll-free excluded) ![]() Price of each additional number, per month Additionally, Aircall offers powerful and advanced features including pause-resume recording, unlimited concurrent calls, click-to-dial and dynamic call analytics. One of Aircall’s defining features is their seamless integration with some of the most popular business tools such as Zendesk and Salesforce, but they have also become very well liked for their simple and intuitive setup and user interface. Aircall’s mission is to create phone systems and call center solutions that are accessible, transparent, and collaborative. Today, the Aircall team has grown to over 200 employees with headquarters in Paris and New York. Aircall was created in 2014 at the eFounders startup studio in Paris, France. ![]()
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